This page contains reviews for the Garry Vacuum Cleaner
It may be early days but so far the reviews for the Garry Vac aren’t that positive – with most complaints seeming to center around its noise, the motor burning out and poor after sales service.
This may change in the future but at the time of writing (July 2010), it might be best to stay away.
- Admin
Reviewed By: Mark Dreiling
I bought the product in March of 09. I already have had to have it replaced because the motor started making an exceptionally loud noise and it would not stand upright as well without falling by itself.
More importantly, the Customer Service leaves much to be desired. I get no responses from them when I send emails. You wait on the phone for 20+ minutes at a time. Their reps. will not give you appropriate information on higher ups to contact. You get disconnected. My time is valuable. But when it takes 5 calls and an hour of my time waiting, I get upset.
I don’t expect free shipping if I was using the product for 1 yr.+ However, to have to pay another $76 for shipping and processing after 4 months of use is quite a ripoff. It cost me $11 to send it back. The replacement has the scuffed plastic look like it has been used and refurbished. BUT, WHAT REALLY $%$# ME OFF IS NO REPLY ON NUMEROUS EMAILS, NOT TO MENTION THAT THEIR WEBSITE DOESN’T FUNCTION. EX. “ASK BOB”. WHAT A JOKE.
- Mark
Click Here To Read More Garry Vac Reviews
Reviewed By: Melissa Schroeder
I was sucked into the infomercial even ordered extra bags and pads for the steam mop on the original order. Received the product today and found out that I was scammed in my opinion! The Garry has what seems like half the suction of my 1 1/2 year old Eureka Smart Vac that I purchased from Walmart for approx. $130.00. After deciding to return the vacuum and contacting Garry customer service I figured out how they get you. Now I am stuck with about a $100.00 bill for the shipping and handling they charged 29.95 shipping and handling for the steam mop, 39.95 for the shipping and handling for the vacuum and 10.00 for the additional bags (8) which have no value other than shipping and handling and however much it is going to cost me to ship this back to them, which I’m estimating to be no more than $20.00.
As far as the product goes, it is very simple designed, and would only be good for picking up cereal or large piles of dirt. It does not lift the material of my carpet and make it looked vacuumed the way my Eureka Smart Vac does!!
In my opinion it seems more like an electric broom. it is light weight because it is made of hallow metals and thin plastics and has a small high rpm motor which makes a loud noise I can clearly hear over my other vacuum almost twice as loud. As for the bags, the hyproallergenic bags appear to be quite thinner than the arm and hammer replacement bags that I use in my Eureka!!!
In my opinion the Garry should be compared to the shark stick vac or a similar product. BUYER BEWARE!!!!!
PS.. not to be totally negatitive it may work for you if you have a high shagg carpet that the fibers pull out of easily! (The Garry has a gentle cleaning)
- Melissa
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